A dedicated specialist gets you live, and live chat, priority support and monthly training webinars are there for as long as you're on ZuraMedOps.
Reach the support team from inside the app during business hours — no separate portal to log into. Average first response is under 10 minutes.
The same person who onboarded you stays your point of contact through your first full claim cycle after go-live. After that, live chat and priority support are your fastest path, with your specialist still reachable for bigger questions.
New features, best practices and live Q&A — open to every role on your team, every month. New hires can join any session without waiting for a dedicated re-training.
For anything that isn't urgent enough for chat, write to support@aryabhcorp.com — monitored beyond business hours too.
ZuraMedOps is backed by a 99.9% uptime SLA. Platform status and any active incidents are communicated proactively, not left for you to discover.
Live chat is staffed during business hours, Monday through Friday. Email support is monitored beyond that, and urgent go-live issues route straight to your dedicated specialist.
Your specialist stays with you through your first full claim cycle after go-live. After that, live chat and priority support are your fastest path, with your specialist still reachable for bigger questions.
Yes — webinars run monthly and cover onboarding basics as well as new features, so new hires can join any session without waiting for a dedicated re-training.
Live chat is the fastest path during business hours. Platform status and any active incidents are communicated proactively, and the team treats in-visit issues as top priority.
Email us, or book a demo and ask your question on a live call with the team.